1. Introduction
ABBotWorks, LLC ("ABBotWorks," "we," "us," or "our") provides AI‑powered communication and automation services for local service businesses, including AI Missed Call Automation, AI Receptionist services and Automated Follow‑Up Systems. These Terms of Service ("Terms") govern your access to and use of our website (abbotworks.com), products and services (collectively, the "Services"). By using the Services or providing your contact information, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services.
2. Eligibility & Customer Responsibilities
Business Use: Our Services are intended for business‑to‑business communication. You represent that you are authorised to act on behalf of a business customer and are at least 18 years of age.
Consent for Communications: By providing your mobile number or other contact information, you consent to receive communications (including SMS, email and voice calls) from ABBotWorks regarding account management, service updates, marketing and promotional messages. Message frequency varies by user. Standard message and data rates may apply. You may opt out of SMS messages at any time by replying "STOP" or "UNSUBSCRIBE." For help, reply "HELP" or contact [email protected].
Accurate Information: You agree to provide accurate, current and complete information when creating an account or communicating with us. You are responsible for keeping your contact information up to date and for any use of the Services through your account.
3. Account Registration & Security
You may need to register for an account to use certain Services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use or security breach. We may suspend or terminate your account if we suspect fraudulent or abusive activity or if you violate these Terms.
4. Use of Services
Permitted Use: You may use the Services solely for legitimate business purposes and in compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA), the Cellular Telecommunications Industry Association (CTIA) Messaging Principles and Best Practices, and A2P 10DLC rules. You agree to honour all opt‑in and opt‑out requests from end users.
Prohibited Content and Conduct: You agree not to send or facilitate the sending of any messages that are harmful, abusive, misleading, harassing, defamatory, excessively violent, deceptive, fraudulent, or that invade privacy or threaten consumers. You may not use the Services to send malware, phishing messages or unlawful content, or to spam recipients. The Services must not be used to promote gambling, alcohol, controlled substances, or other prohibited industries, nor to target minors without proper age‑gating.
Compliance with Consent Standards: You will only send messages to recipients who have provided valid consent and will provide clear opt‑out instructions (e.g., reply "STOP") in every campaign message as required by industry guidelines.
5. Payments and Commissions
If you purchase products or services from us or act as a sales representative:
Setup Fees & Recurring Charges: Customers pay a setup fee for configuration and onboarding. Representatives may earn 50 % of setup fees and a 20 % recurring monthly commission for up to 12 months.
Commission‑Only Representation: If you work with ABBotWorks as a sales representative, you acknowledge that compensation is commission‑based. Commission payments may vary based on collected fees and customer retention.
No Warranties of Revenue: We do not guarantee any level of income or specific number of leads. All commission payments are contingent on actual revenue collected.
6. Intellectual Property
The Services and all related software, trademarks and content are owned by ABBotWorks or its licensors. You may not reproduce, modify, distribute or create derivative works without our written permission. You retain ownership of any data you upload to the Services. By submitting feedback or suggestions, you grant us a non‑exclusive licence to use that feedback for any purpose without compensation to you.
7. Third‑Party Services
The Services may integrate with or allow you to access third‑party services (e.g., telecommunication carriers, payment processors). Your use of those services is governed by the third parties’ terms and privacy policies. ABBotWorks is not responsible for third‑party services and does not guarantee they will remain compatible with the Services.
8. Disclaimers and Limitation of Liability
No Warranty: The Services are provided on an "as‑is" and "as‑available" basis. ABBotWorks makes no warranties, express or implied, regarding the Services, including any warranties of merchantability, fitness for a particular purpose, title, or non‑infringement. We do not warrant that the Services will be uninterrupted, secure or error‑free.
Limitation of Liability: To the maximum extent permitted by law, ABBotWorks will not be liable for any indirect, incidental, special, consequential or punitive damages or for any loss of profits, revenues, or data resulting from your use of the Services. Our total liability to you for any claim arising out of or relating to these Terms or the Services is limited to the amount you paid us (if any) in the 12 months prior to the event giving rise to the claim.
9. Termination
We may suspend or terminate your access to the Services at any time for any or no reason, including if you violate these Terms, if required by law or if we discontinue the Services. You may terminate your account at any time by contacting us. Upon termination, your right to use the Services immediately ceases, but sections that by their nature should survive (e.g., intellectual property provisions, indemnity, limitation of liability) will remain in effect.
10. Changes to Terms
We may update these Terms from time to time. We will post the revised Terms on our website and update the "Last updated" date. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Services.
11. Contact Information
If you have questions about these Terms or our Services, please contact us:
Email: [email protected]
Address: ABBotWorks, 57804 ME 3/4 Rd, Collbran, CO 81624
Phone: (970) 609‑9725 (standard message and data rates apply)
Last updated: February 2026
1. Purpose and Scope
This Privacy Policy explains how ABBotWorks, LLC ("ABBotWorks," "we," "us") collects, uses, shares, and protects your personal information when you use our website and Services. It also describes your choices regarding use of your information and how you can contact us. We comply with applicable privacy laws and the CTIA Messaging Principles and Best Practices.
2. Information We Collect
We may collect the following categories of information:
Contact Information: Name, email address, phone number, business name and job title, physical address, or other details you provide when creating an account, signing up for communications or contacting us.
Service Usage Data: Records of interactions with our AI communication systems, call and message metadata (e.g., timestamps, duration), user responses and preferences, and other information needed to provide and improve the Services.
Device and Technical Data: IP address, browser type, device identifiers and cookies to maintain service functionality, security and analytics.
Payment Information: When you purchase our products or services, our payment processor collects payment card details on our behalf. We do not store full payment card information.
We only collect personal data that is relevant to providing the Services and operate on a data minimisation principle.
3. How We Use Information
We use collected information to:
Provide and Improve Services: Deliver AI‑powered communications, process transactions, manage accounts and support customers.
Send Communications: Send transactional alerts, service notifications, marketing messages and promotional offers. We may send these via SMS, email or phone. Message frequency varies, and standard data and message rates may apply. You may opt out at any time by replying "STOP" or using provided unsubscribe mechanisms.
Personalise Interactions: Tailor content and recommendations and analyse usage to improve our Services.
Ensure Compliance and Protect Our Business: Detect fraud or abuse, enforce agreements, comply with legal obligations and industry guidelines.
Support Sales Representatives: When you interact with our sales representatives, we may share limited contact details with them solely to facilitate business communications and commission payments.
4. Sharing and Disclosure
We do not sell or share mobile phone numbers or personal information with third parties or affiliates for marketing or promotional purposes. We may share your information only in the following circumstances:
Service Providers: With trusted third‑party vendors that perform services on our behalf (e.g., payment processors, cloud hosting, SMS carriers). These vendors are bound by confidentiality and may use the information only to provide services to us.
Legal Compliance: To comply with laws, regulations, court orders or other legal obligations, or to protect rights, safety or property.
Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality obligations.
We require all third parties that process personal data to provide at least the same level of privacy protection required by this Privacy Policy and applicable law.
5. Data Security and Retention
We implement administrative, technical and physical security measures designed to protect your personal information against unauthorised access, disclosure, alteration or destruction. These include encryption at rest and in transit, secure access controls and regular security reviews.
We retain personal data only as long as necessary to fulfil the purposes described above or as required by law. We delete or anonymise data when it is no longer needed or upon verified request.
6. Your Rights and Choices
Access and Correction: You may request access to or correction of your personal data by contacting us. We will respond within a reasonable time.
Opt‑Out of Communications: You can opt out of SMS marketing messages by replying "STOP" or "UNSUBSCRIBE" at any time. After an opt‑out, we will send a one‑time confirmation and cease further SMS messages to that number. You may opt out of email marketing using the unsubscribe link in each email.
Opt‑In Consent: We obtain your express consent before sending marketing messages. Our sign‑up forms include clear opt‑in language and a link to this Privacy Policy. By providing your mobile number, you acknowledge that standard carrier rates may apply and that you can opt out by replying "STOP".
7. International Transfers
Our servers are located in the United States. If you access the Services from outside the United States, you consent to the transfer, storage and processing of your information in the United States, which may not provide the same level of data protection as your jurisdiction.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will post the revised policy on our website and update the "Last updated" date. We encourage you to review the policy whenever you use our Services to stay informed about our information practices. Your continued use of the Services constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
Email: [email protected]
Address: ABBotWorks, 57804 ME 3/4 Rd, Collbran, CO 81624
Phone: (970) 609‑9725 (standard message and data rates apply)
Last updated: February 2026